Account management

1. Login to Online Banking.

2. In the upper right corner, select the profile button.

3. On the profile page, there is an address field where you can update your information. Click the submit button to save your changes.

4. A copy of the address change will be mailed to the old and the new address.

5. If you need further assistance, please contact our Customer Care Team at 833-567-2265 (BANK). From our website, you can also click the “Let’s Talk” icon in the lower right-hand corner to speak with a live representative by chat, phone, or video call.

1. Ask your employer for a direct deposit form.

2. Fill in account information received from your employer or financial institution, such as your account number, your account type, the bank’s routing number, and the bank’s mailing address.

3. Confirm the amount you want to deposit from your paycheck. You can deposit 100% of your paycheck into a checking account, or split up the paycheck deposit into more accounts. For example, you can deposit 75% of your paycheck into a checking account and the remaining 25% of your paycheck into a High-Yield Savings account, which can make it easier to automatically save each month. (To explore our savings products with industry-leading rates, please click here.)

4. Submit the completed direct deposit form to your employer.

1. You can stop payment on a check through the mobile app or by logging into your online banking account.

   • From our website, you can also click the “Let’s Talk” icon in the lower right-hand corner to speak with a live representative by chat, phone, or video call.

2. Please be ready to provide the following information to stop payment on a check: Check Number, Amount, Check Date, and Name of the Payee.

• To place a stop payment on an ACH transaction/electronic money transfer, contact our Customer Care Team by tapping the  icon in the app, visiting the Contact Us page on our website, or calling 833-567-2265 (BANK).

  • From our website, you can also click the "Let's Talk" icon in the lower right-hand corner to speak with a live representative by chat, phone, or video call.

• Please be ready to provide the following information to stop payment on an ACH transaction: Company Name, Account Number, ACH Merchant ID and/or Company ID (can be found by reviewing a previous transaction), and Amount of Transaction/Item.

• You can place an indefinite stop on ACH items. You must request a new stop payment order if you do not want it to expire.

No. You may still be held to the terms of the agreement if you place a stop payment on a check or ACH transaction.

Cornerstone Capital Bank Routing Number: 111326275