Where can I find past statements and other documents sent by my previous servicer?

Depending on your previous servicer and how much time has passed since your loan was transferred to us, you may still have limited access to your prior online account to view and download past documents. If you have tried logging into a previous servicer's website without success and need to access documents they sent to you, we may be able to help if we are currently servicing your mortgage. Please contact Customer Care.